Atmos Energy reminds customers struggling to pay their monthly natural gas bill that payment options and financial assistance are available.
Additional federal assistance funds have been released due to COVID-19 through the Low-Income Energy Assistance Program, in addition to Atmos Energy’s Sharing the Warmth funds. Atmos Energy then partners with local agencies to offer program funds to eligible customers.
Atmos Energy also offers installment plans that spread out payments of the total balance over time. During this time, there are no added charges or fees. To set up an installment plan, visit www.atmosenergy.com, log into the Atmos Energy Account Center and select the Payment Assistance tab, or call the Atmos Energy customer service team at (888) 286-6700 from 6 a.m. to 5 p.m. Monday through Friday Mountain time.
Financial assistance is available on a first-come, first-served basis to eligible residential customers through a local energy assistance agency. To locate an agency, visit www.atmosenergy.com/assistance or call 211.
For assistance, call (888) 286-6700 or visit www.atmosenergy.com/accountcenter/logon/login.html.